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Award-winning writer Kathy Widenhouse has helped hundreds of nonprofits and writers produce successful content , with 750K+ views for her writing tutorials. She is the author of 9 books. See more of Kathy’s content here.
Posted 3.18.25
For decades, the best word to use in content — one that nearly guaranteed a click — was “free.”
Free means no risk … no effort … plenty of value. Everybody wants that.
So, writers bellied up. The internet was flooded with free offers.
That led to a strange phenomenon. The deluge meant freebies got a reputation for less value, even when they’re high quality. And users grew suspicious of “free” when bad actors included hidden costs and annoying upsells.
Not everyone is guilty of misusing “free,” mind you. “Free” still gets views and clicks. But now, people’s priorities are changing.
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Google Trends reveals a shift in what readers look for online.
Until a few years ago, searches for “free” offers dominated, even though the number of those searches trended downward. At the same time, searches for the “best” products or services climbed steadily.
In 2017, the two curves intersected, says SEO guru Neil Patel. “Best” overtook “free” as the more popular search term. And while overuse certainly has played a role, there are other reasons “best” may be the best word to use to engage readers.
You take shortcuts in your commute … in your food prep … your work processes. Why not in your online searches?
That’s what your readers do. A Princeton University study found that when presented with too many choices, people often prefer the option that appears pre-vetted — like one labeled “best.”
Why it works: The brain prefers efficiency, and “best” suggests a quick, reliable decision. When they see “best,” readers feel they’re getting a shortcut to the top choice. It gives readers permission to bypass extra research and get easy relief from decision fatigue.
The word “best” automatically creates a comparison, even if no competitors are mentioned. For instance, “The best way to grow tomatoes” makes a stronger impression than “Ways to grow tomatoes.” It implies comparison without listing alternatives or direct evidence.
Why it works: The brain organizes and reorders incoming information using a ranking system. “Best” indicates superiority. Readers see “best,” and the brain fills in the gap, moving that item to first place.
You’re considering a purchase. So you look for “the best pair of running shoes for asphalt” or “the best novels to read at the beach this year” or “the best lawnmower for zoysia grass.” You want guidance from other consumers, surveys, and experts.
Social proof earns trust. Like you, searchers want expert recommendations and endorsed options. That’s why millions of searches contain the word “best” … and why it’s often the best word to use in content.
Why it works: The word “best” suggests to the reader that you’ve evaluated the choices (or you’ve found experts who do so) and you’ve uncovered the optimal solution. You’re ready to stake your name on your evaluation. By taking that risk, you raise trust in your reader.
“Best” is different from those other power words because it persuades by superiority.
Using the word “best” in your content and copy can be effective, but it also comes with risks.
If you claim something is the “best” but don’t offer evidence, your content loses credibility. Plus, Google’s algorithms favor genuinely helpful content rather than just keyword-stuffed. If your “best” content isn’t backed by valuable insights or expertise, it may not rank well. Worse yet, if you claim your product or service is the “best” without objective proof, it could lead to legal issues or complaints of false advertising.
Solution: Back up your “best” claims with data, testimonials, comparisons, or expert opinions.
Readers have seen “best” too many times. It’s an easy target for skeptics and those who raise objections. If your “best” exaggerates, readers ignore or distrust it.
Solution: Use specific, benefit-driven language — perhaps even alternatives to “best.” Instead of “Best Email Marketing Tool,” try “The Email Marketing Tool That Tripled Our Open Rates.” And try to incorporate “you” where possible to make your content less general and more personalized. Instead of “Best Ways to Grow Tomatoes,” try “The Best Ways You Can Grow Juicy, Flavorful Tomatoes.”
“Best” is persuasive. And it’s SEO-friendly because it attracts users who are ready to act and don’t want to wade through piles of content. Titles with “best” jettison to the top of search results … provided the content proves itself.
Which is why it’s best to use “best” strategically.
Readers have grown wary of “free.” They’re apt to trust “best.”
Don’t misuse that trust. If you proclaim what’s “best” — well, let’s just say it better be.
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